The Security Systems and Alarms Inspection Board (SSAIB) was set up by the concerted effort of a large section of the security installation industry.
It is a non profit making organisation, whose sole aim is to protect the users of security systems against unsafe or unsound security installations.
It achieves this objective by maintaining a Roll of Installers throughout the country who are Registered with the SSAIB.
Registered Security Systems, Companies and Technical Standards
Installers on the SSAIB Roll are required to carry out their work with materials of good quality, installed by competent installers who are adequately supervised.
All security installation work carried out by SSAIB Registered Installers must conform to the current editions of the relevant British or European Standards.
After a full and detailed inspection, all installers Registered by the SSAIB sign an undertaking to work to these standards and are regularly re-inspected by SSAIB Inspectors to ensure they continue to do so. Those whose work falls below the required standards are removed from the Roll.
Certificates of
Conformity
Every installation carried out by Registered Installers must be issued
with a Certificate of Conformity. This is a declaration signed by the
Registered Installer that the installation conforms with British or European
Standards and with the agreed specification. If by the time of commissioning
(handing over) of the system. you have not received such a certificate
ask the installer for it. It is a valuable document keep it safe.
Emergency Service
All Registered Installers have a 24 hour emergency call out facility.
Ensure that you know the procedure for emergency callout so that, if any
problems occur with your system. you can contact the Registered Installer
to have it rectified.
Regular Maintenance
Excellent as modern technology may be, it is still essential that your
system is checked and serviced at regular intervals. All Registered Installers
offer a comprehensive maintenance service and we strongly advise you to
take advantage of it.
Insurance Cover
It is most important to you the customer that adequate insurance cover
is carried by the installer to protect you in the event of anything going
wrong. All Registered Installers must carry a full range of insurance
cover. Always check that a prospective installer carries such cover -
a mistake could cost you dearly.
Complaints
Through a complaints procedure the SSAIB Investigates all allegations
that Registered Installers have not complied with the Inspection Board's
technical standard and where substantiated requires the company to correct
any faults at no extra cost to the consumer. A copy of this document is
available from head office on request.